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Great, you think, one more product registration to fill out, and it's for my Wagner Swiss Army Pens. Why does a Swiss Army Pen need the same registration process as, say, a PDA, a television or a computer? The Wagner Swiss Army Pen is unique, so it's no surprise that the company features product registration online. The makers of Swiss Army Pens have customer service as streamlined and versatile as their pens. Registering your Swiss pens is just one more tool you can add to the pen repertoire, since it allows more personalized customer service when you're ordering ink refills.